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Fingerprint Requirement for License Renewal

Regulations (Title 16 of the California Code of Regulations Amended Sections: 1007, 1008 and 1017.2) were recently approved requiring the submission of fingerprints upon license renewal if the Department of Justice (DOJ) has no record that the licensee was previously fingerprinted by the Board. This requirement applies to all licensees not previously fingerprinted by the Board (or for whom a record of fingerprints no longer exists) and requires Live Scan fingerprinting by the California Department of Justice (DOJ) in order to renew the license.

Frequently Asked Questions

Click on a question Below to view the answer:

  1. Am I required to be fingerprinted?
  2. Should I contact the Board to determine if my fingerprint records are on file?
  3. What should I do if I'm not sure if I've been fingerprinted for the Board?
  4. Do I need to wait until my renewal is due to be fingerprinted?
  5. How do I go about completing the fingerprint requirement?
  6. How do I obtain the Live Scan form?
  7. How do I obtain fingerprint cards (hard cards)?
  8. I live outside of California -- can I submit Live Scan fingerprints?
  9. Will you accept Live Scan fingerprints that are completed in another state?
  10. What is the cost for fingerprinting?
  11. Where can I go to have Live Scan fingerprints completed?
  12. I was fingerprinted by my employer, school, or other state agency. Do I need to be fingerprinted for the California Board?
  13. I submitted fingerprints as part of a Board disciplinary process. Do I need to submit additional fingerprints?
  14. I am renewing my license as an inactive status; do I have to be fingerprinted to renew inactive?
  15. Will my license renewal be placed on hold until a fingerprint clearance is received by the Board?
  16. I am currently serving in the military outside of the country; do I need to provide fingerprints at the time I renew?
  17. What will happen if I do not submit fingerprints to the Board?
  18. What is my fingerprint information going to be used for?
  19. Who will have access to my fingerprint information?
  20. I submitted my fingerprints. How do I find out if they were rejected?
  21. I was told my fingerprints were rejected. What do I need to do?
  22. Why are my fingerprints being rejected by DOJ and/or FBI?
  23. I was told that my fingerprints were rejected two times. What do I need to do now?
  24. I was told to submit a name search because my prints were rejected two times. How do I submit a name search?
  25. I completed Live Scan fingerprints and the operator told me that my prints would be rejected. Can I submit an ink card in lieu of submitting Live Scan?
  26. My fingerprints were rejected. Can I still renew my license?
  27. I submitted my renewal and have not received my license. Is the fingerprinting issue holding up my renewal?

1. Am I required to be fingerprinted?
Effective July 1, 2011, if you have never been fingerprinted for the Dental Board or the DOJ no longer has the record of your fingerprinting, you are required to submit fingerprints to the Board as follows.

You are required to be fingerprinted when you:

  • Renew a license that expires on or after July 1, 2011 in the active status;
  • Activate an inactive license;
  • Seek reinstatement, in the active status, of a lapsed license.

You do not have to be fingerprinted if you:

  • Have previously been fingerprinted for the Dental Board (e.g., for initial licensure, reinstatement of license, or condition of probation, etc.) and the Board or the DOJ has your fingerprint record;
  • Are renewing your license in the "inactive status"; or
  • Are actively serving in the military outside the country.

2. Should I contact the Dental Board to determine if my fingerprint records are on file?

No, the Board will notify you if you are required to submit fingerprints.

3. What should I do if I'm not sure if I've been fingerprinted for the Dental Board?

The Board will notify you by mail at your address of record if your fingerprint records are not on file.

4. Do I need to wait until my renewal is due to be fingerprinted?

You should wait until you are notified whether you need to submit fingerprints as a condition of your license renewal.

5. How do I go about completing the fingerprint requirement?

There are two methods available for completing the fingerprint requirement.

  1. Live Scan - for all licensees who are in California. Your notification letter includes two copies of the Live Scan form and a Sample. Complete both copies in black ink according to the Sample using your own information. Take the completed forms to one of the Live Scan locations listed at the following link: http://ag.ca.gov/fingerprints/publications/contact.php#countylist . The facility will keep one copy and return one to you. Retain your copy for three years according to the provisions of California Code of Regulations Section 1008.
  2. Fingerprint card (hard card) - for licensees outside California. To receive a set of fingerprint cards, contact the Dental Board by e-mail dentalboard@dca.ca.gov, or call (916) 263-2300. Once your fingerprints are completed, mail the cards to the Dental Board at 2005 Evergreen St. #1550, Sacramento, CA 95815.

6. How do I obtain the Live Scan form?

You will be sent the Live Scan form with your letter of notification if you need to submit fingerprints.

7. How do I obtain fingerprint cards (hard cards)?

If you must be fingerprinted and reside outside of California you may either:

  1. Submit a request in writing for the fingerprint cards to the Dental Board, 2005 Evergreen Street, Suite 1550, Sacramento, CA 95815; OR
  2. Contact the Dental Board by e-mail dentalboard@dca.ca.gov.

8. I live outside of California -- can I submit Live Scan fingerprints?

You may submit live scan fingerprints as long as the fingerprints were completed through a California Live Scan site. A listing of California Live Scan sites may be found at: http://ag.ca.gov/fingerprints/publications/contact.php#countylist .

9. Will you accept Live Scan fingerprints that are completed in another state?

No, only Live Scan fingerprints completed in California can be accepted.

10. What is the cost for fingerprinting?

The current processing fee for both DOJ and FBI is $49.00. In addition, a print "rolling" fee of $5.00 to $45.00 will be required at the fingerprint site.

11. Where can I go to have Live Scan fingerprints completed?

A listing of California Live Scan sites can be found athttp://ag.ca.gov/fingerprints/publications/contact.php#countylist

12. I was fingerprinted by my employer, school, or other state agency. Do I need to be fingerprinted for the California Dental Board?

Yes, by law, fingerprint records are specific only to the requesting agency and results cannot be shared with others. Therefore, you must submit fingerprints to the Dental Board for your dental professional license. Although it may be inconvenient to submit fingerprints to multiple agencies, it protects your interest by ensuring that you know and authorize your records being sent to the requesting entity.

13. I submitted fingerprints as part of a Dental Board disciplinary process. Do I need to submit additional fingerprints?

No, if you submitted fingerprints to the Dental Board as part of a reinstatement petition or a probationary requirement you do not need to resubmit fingerprints.

14. I am renewing my license as an inactive status; do I have to be fingerprinted to renew inactive?

No, the fingerprint requirement will be waived if the license is renewed in an inactive status. However, a request to have an inactive license activated will require fingerprints be submitted if the Dental Board does not have fingerprint records for the licensee on file. You will be notified if you are required to submit fingerprints no matter what the status of your license.

15. Will my license renewal be placed on hold until a fingerprint clearance is received by the Board?

No, once you have submitted your renewal certifying that you have complied with the fingerprinting requirements with the correct fee and any other information required for renewal, your license will be renewed.

16. I am currently serving in the military outside of the country; do I need to provide fingerprints at the time I renew?

No, the requirement is waived for licensees who are actively serving in the military outside the country.

17. What will happen if I do not submit fingerprints to the Board?

Failure to certify that you have provided the required fingerprint information will render your renewal application incomplete and ineligible for renewal. In addition, failure to submit fingerprints on or before the date required for renewal of your license is grounds for discipline by the Board.

18. What is my fingerprint information going to be used for?

The mission of the Board is to protect the health and safety of California healthcare consumers. Any information received from the California Department of Justice (DOJ) or the Federal Bureau of Investigation (FBI) will be reviewed on a case-by-case basis to determine if there is any cause for an administrative action against the license.

19. Who will have access to my fingerprint information?

The Dental Board of California.

20. I submitted my fingerprints. How do I find out if they were rejected?

Once you submit your fingerprints, the results will be sent to the Dental Board. The Board will contact you if your fingerprints were rejected. The Board will not contact you if your fingerprints were cleared.

21. I was told my fingerprints were rejected. What do I need to do?

You must wait for the Board to contact you with further instructions. Once the Board receives the rejection information from DOJ, a letter will be sent to you with further instructions. Do not contact DOJ as they will not be able to assist you.

22. Why are my fingerprints being rejected by DOJ and/or FBI?

The most common reason fingerprints are rejected is for the quality of the print. Due to the nature of the job, dentists and dental assistants wash their hands more often than the average person which may result in poor print quality.

23. I was told that my fingerprints were rejected two times. What do I need to do now?

You do not need to take any further action. After the Board is notified of the second rejection, the Board will work directly with DOJ to complete a name search.

24. I was told to submit a name search because my prints were rejected two times. How do I submit a name search?

The Dental Board must submit the name search on your behalf directly to DOJ. The Board cannot submit the name search until the second fingerprint rejection notice is received from DOJ. Once the Board determines it is a second rejection of your prints, a name search will automatically be submitted.

25. I completed Live Scan fingerprints and the operator told me that my prints would be rejected. Can I submit an ink card in lieu of submitting Live Scan?

No, DOJ will not accept ink cards from an individual who resides in or has a California address. Complete the Live Scan process and wait for further direction from the Board.

26. My fingerprints were rejected. Can I still renew my license?

Yes, once you have submitted your fingerprints, whether they are returned to the Board as clear or rejected, you have complied with the fingerprint requirement and your license will be renewed if all other renewal requirements have been met.

27. I submitted my renewal and have not received my license. Is the fingerprinting issue holding up my renewal?

There are a variety of reasons your renewal may be held up. Please contact the Board at (916) 263-2300 and speak with a staff member to determine why you have not received your license.

Fingerprinting Information

Fingerprints can be obtained by Live Scan or for out of state residents by the Ink on Cards method.

Live Scan Method

Live Scan is available only in California, for either residents or visitors. Complete the triplicate form you received with your notice and take it to a Live Scan service location. The Live Scan service location will require you to pay a fee. Your fingerprints will be taken electronically, without ink, and transmitted to the California DOJ. There is a low rate of rejections with this method. If you use Live Scan, you are not required to submit $49.00 fee to the Dental Board.

  • If you have lost or misplaced your Live Scan form contact the Dental Board by e-mail dentalboard@dca.ca.gov, or call (916) 263-2300 to receive another one.
  • Live Scan Service Locations

Ink on Cards Method

If you are not able to be fingerprinted in California, you may go to a law enforcement agency to have fingerprints made. Two (2) cards, provided by the Dental Board, are required. Be sure to type or print legibly in black ink, all the areas on both cards asking for personal information. Ensure that it is dated and signed by the official taking the fingerprints and includes your signature. Mail the two (2) cards to the Dental Board with a $49 non-refundable processing fee.

  • To receive a set of fingerprint cards, contact the Dental Board by e-mail dentalboard@dca.ca.gov, or call (916) 263-2300.

Title 16 of the California Code of Regulations
Amended Sections: 1007, 1008 and 1017.2

Article 2. General Rules Regarding Fingerprint Requirement
Section 1007. Response to Board Inquiry.

If the board or its designee asks a licensee to provide criminal history information, a licensee shall respond to that request within 30 days. The licensee shall make available all documents and other records requested and shall respond with accurate information.

NOTE: Authority cited: Section 1614, Business and Professions Code. Reference: Sections 1601.2, 1629(b) Business and Professions Code, and Section 11105 Penal Code

1008. Fingerprint and Disclosure Requirements for Renewal of License.
(a) As a condition of renewal of a license, a licensee who was initially licensed prior to January 1, 1999, or for whom an electronic record of the submission of fingerprints does not exist, shall furnish to the Department of Justice a full set of fingerprints for the purpose of conducting a criminal history record check and to undergo a state and federal level criminal offender record information search conducted through the Department of Justice.

  1. The licensee shall pay any costs for furnishing the fingerprints and conducting the searches.
  2. As a condition of renewal, a licensee shall certify whether his or her fingerprints have been furnished to the Department of Justice in compliance with this section.
  3. This requirement is waived if the licensee is renewed in an inactive status or is actively serving in the military outside the country.
  4. A licensee shall retain, for at least three years from the renewal date, either a receipt showing the electronic transmission of his or her fingerprints to the Department of Justice or a receipt evidencing that the licensee's fingerprints were taken.

(b) As a condition of renewal, a licensee shall disclose whether, in the prior renewal cycle, he or she has been convicted of any violation of the law in this or any other state, the United States, or other country, omitting traffic infractions under $1,000 not involving alcohol, dangerous drugs, or controlled substances. In addition, a licensee shall disclose any disciplinary actions against any other license he or she may hold.

(c) Failure to comply with the requirements of this section renders any renewal incomplete and the license will not be renewed until the licensee demonstrates compliance with all requirements.

(d) Failure to furnish a full set of fingerprints to the Department of Justice as required by this section on or before the date required for renewal of a license is grounds for discipline by the Board.

NOTE: Authority cited: Section 1614, Business and Professions Code. Reference: Sections 1601.2, 1629(b) Business and Professions Code, and Section 11105 Penal Code

Article 4. Continuing Education
1017.2. Inactive Licenses.

(a) A licensee who desires an inactive license shall submit a completed Application to Inactivate/Activate License, LIC-6 (New 12/09) that is incorporated herein by reference.

(b) In order to restore an inactive license to active status, the licensee shall submit a completed Application to Inactivate/Activate License, LIC-6 (New 12/09) that is incorporated herein by reference, accompanied by evidence that the licensee has completed the required number of hours of approved continuing education in compliance with this article within the last two years preceding such application. In addition, the licensee shall submit a full set of fingerprints as required by Section 1008.

(c) The holder of an inactive license shall continue to pay to the board the required biennial renewal fee.

(d) The board shall inform an applicant who wishes to activate/inactivate his/her license in writing within 30 days whether the application is complete and accepted for filing or is deficient and what specific information is required. The board shall decide within 30 days after the filing of a completed application whether the applicant meets the requirements.

Note: Authority cited: Section 1614, Business and Professions Code. Reference: Sections 700-704, 1601.2, and 1629(b), Business and Professions Code